Philippines
Positions
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Japanese Bilingual Resource (November 20 & December 13 class)
Overview:Provides top quality customer service to all customers of the account who reaches the Japanese-speaking queue. Attends customer queries, concerns and issues regarding services and submits accurate data/reports on customer queries. Takes advantage of every customer interaction... -
Release Coordinator
Position: Release Coordinator (Project Manager) Position Overview: As a Release Coordinator, you will focus on the Release Management lifecycle, which includes coordinating and the management of the releases across multiple teams. You will also help build automated release... -
Problem Management Specialist
TELUS Problem Management team is focused on identifying problems that impact our services to customers and coordinating the effort to prevent their recurrence. This Problem Management Specialist role will focus on collaborating with stakeholders across the business to investigate our... -
Operations Team Leader (Iloilo - Online Shopping Account)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and... -
Business Process Excellence Project Manager II
Description of role: ? Dedicated program manager responsible for driving process improvements within multiple concurrent projects using Lean Six Sigma methodology. ? Owner of program from dashboard governance to project management by oneself or facilitating support from other resources within the... -
Sr. Technology Production Associate
Familiar in using Active Directory Knowledgeable in using VDI Environment Knowledgeable in applications support Basic knowledge in vSphere MS Windows Operating System troubleshooting is a must Good communication skills in speaking and writing Familiar in using Google... -
Incident Management Analyst
This critical role provides the management presence and leadership during any network incident affecting TELUS services and customers. Responsible for managing the status and restoration of all planned and unplanned equipment outages on the National TELUS Network by ensuring customer,... -
Network Analyst
Functional Responsibilities Provide first level escalation support from various constituencies. Investigate and troubleshoot issues. Repair and recover from hardware or configuration failures. Coordinate and communicate with impacted constituencies.Perform daily network monitoring,... -
Java DevOps Engineer
Responsibilities:Systems analysis and design, system modeling, performance modeling, integration planning and technology and component selection to ensure architectural consistency and coherence between technical and business processes;· Participate in creation...