Philippines
Positions
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TIDS Sr. Service Desk Analyst
Job Summary:Provide IT support to internal TELUS employees and handle the resulting incidents or service requests using the incident management and request fulfillment processes.
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Service Desk Team Lead
Functional Responsibilities Ensures customers are able to make contact when required and to be able to do so efficiently. Monitors and manages queue lengths and call wait times, keeping to a minimum. Ensures that all job responsibilities of all reporting staff are being carried out. Escalates as...
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Business Data Analyst
Business Data Analyst plays a critical and important role in the day-to-day operational support of TELUS. This position is responsible for supporting existing processes and reports generation that are key to the company’s trending analysis and decision making. As a key member of the team, you...
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Project Management Sr Program
Join our teamAre you passionate about technology and proficient in driving business strategies focused on reliability excellence? We are looking for a Senior Program Manager to lead our multi-year reliability transformation program involving partners from all across TELUS. You will work with...
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Annotation Projects
TELUS International is looking for annotators located in the Philippines with fluency in English for our annotation projects.
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QA/Software Test Lead
Join our teamAre you passionate about technology and proficient in software testing? We are looking for a Software Test Lead to support our multi-year Reliability transformation program involving partners from all across TELUS. You will work with stakeholders to develop the team’s test policies,...
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Data Analyst
Responsible for the day to day operations and resolutions of all escalated issues in FIFA and Copper Order Management systems. Team members would be working through a list of customers that MDM has matched as potentially being the same person but without 100% confidence. Look up the...