Basic Information

Ref Number

Req_00101316

Primary Location

Riga

Country

Latvia

Job Type

Business Process Outsourcing

Work Style

On Site

Description and Requirements


Overview of tasks:


  • Back office support only 

  • Taking over general administrative tasks

  • Provide online support for specific cases

  • Achieving and ensuring the quality standards


What we expect:


  • Fluent written and spoken communication skills in Lithuanian and English

  • Valid working permit for Latvia or EU citizenship

  • Willing to move to Riga as soon as possible

  • Affinity with back office services

  • Strengths in efficiency, accuracy and empathy

  • Goal-oriented work approach 

  • Flexible working hours (24/7 shift system) 


What we offer:


  • Attractive salary of EUR 1.700,- gross and fully paid training period

  • Relocation assistance for smooth transition

  • Appealing bonuses for weekend and public holidays

  • Private health insurance after 3 months of probation period

  • Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

  • Advanced job opportunities in our internationally growing company

  • Great office with modern workspaces at the city center of Riga

  • Positive international working environment; fun floor with PlayStation, table tennis, and much more

  • Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle and free drinks

  • Employee discount programs, providing partnerships with fitness centers and restaurants

  • Attractive employee referral bonus programs

  • Intriguing and diverse responsibilities


Join our team and apply now!

We offer online interviews to all our candidates 


Equal Opportunity Employer 

TELUS International values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.


About us: TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


#LI-DNI


Additional Job Description

Are you ready to take the next step in your career and achieve your next challenge? TELUS International is looking for you!

Language Reference
English
Lithuanian

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.