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Description and Requirements

Artificial Intelligence is transforming the world we live in and TELUS International AI is playing a leading role in helping customers improve the quality and relevance of their products and services.


Consumers want accurate relevant information in real time based on when and where they are located. Whether you are using a smartphone, virtual assistant or computer, consumers want trust within information shared. Information needs to be accurate, relevant and provide in real time what consumers are searching for. Through our trusted global community TELUS International AI is helping customers validate the relevance and accuracy of their solutions to ensure consumers have the best experience possible.


Every day, hundreds of candidates around the world apply to join the Telus AI community. This community is helping customers to deliver relevant solutions that enhance the work lives of everyone around the globe. However, there are always a few people that try to take an unfair advantage by not being honest to gain entry.



  • Using skills to prevent bad actors gaining access to our community

  • Use data analysis abilities along with available data to identify patterns to identify and remove malicious and fraudulent people from our community.

  • As an integral member of a team, will work with analysts, investigators and other specialists conducting complex investigations of fraud activity.

  • Aid in identifying new and emerging fraud threats through data extraction and analysis, as well as consumption of the latest threats through online resources &reports.

  • Use analytical and data skills to review data linked to fraud activity and help drive complex investigations and investigative strategies.

  • Keep up to date with the latest trends and fraud issues impacting our business to ensure we are identifying, migrating and preventing fraud attacks.



  • Target-driven with a drive to succeed

  • Analytical based approach

  • Advanced Excel Skills

  • Methodical and organized with your workload

  • Strong administrative skills – Microsoft Office, Outlook, Google Workspace

  • Can work independently as well as part of a team

  • Strong multi-tasking skills and can adapt to changing workloads

  • Enjoy working in a high-pressure team environment

  • Familiarity with Data Extraction and analysis methodologies a distinct advantage

Additional Job Description

Telus International AI are currently looking for an experienced Fraud Detection Analyst to join our faced paced team

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