Basic Information

Ref Number

Req_00092322

Primary Location

Bengaluru

Country

India

Job Type

Digital Solutions

Work Style

On Site

Description and Requirements

Job Description
Playment’s mission is to expedite the AI age. By providing high-quality training data solutions,
we help companies to bring their ML products to market much faster. We work with 50+
customers, create over 1B+ annotations via our proprietary state-of-the-art tooling. We've grown
100% YoY for the last 3 years, are profitable, and have been a leading player in computer vision
globally.
We’ve built a truly industry agnostic platform to support the growing needs of our customers. Eg
of our customer use cases - Automotive companies build self-driving capabilities, Agriculture
companies for identifying weeds & fruit picking, Insurance companies for claim processing &
damage detection, Retail companies for shelf tracking, Drone/Satellite imagery for terrain
analysis, E-commerce for cataloging & visual object understanding etc.
Telus International or TI for short, has been a global leader in data services since 2005. Listed
on Feb 21 on the NYSE, TI, now has a market cap of $10Million+. With Playment’s acquisition
on July 21, we now have a combined strength in video, images, audio text labeling, serving the
world's top ML teams.
Why is it important?
High-quality training data is quintessential to improve the precision of ML algorithms. Forbes
lists ‘Autonomous Cars’ as one of the technology trends for the next decade and also estimates
ML engineers spent 70% of their time in pre/post-processing & data management steps.
Companies need to build sophisticated tooling (supporting all forms of sensor data), hire and
manage hundreds of skilled people to ensure high-quality labeled data.
Our autonomous driving customers estimate 1 hour of video data needs 800 man-hours of
manual human work. Today, in the wake of the autonomous car industry only a few million kms
of data has been labeled and 10x more will be collected before the world sees them on road.
Just as DevOps is critical to tech implementation, AI Ops will be a big challenge as AI
development commercializes in the next 5-10 years. We aim to become an AI data platform, a
critical part of the AI infrastructure stack.
Join us to witness & influence the unfolding of AI, which is the largest technology wave the
world will ever see.

Our stack includes Java, Golang, C#, Python, Postgres, Redis, Rabbitmq, Kubernetes, React,
Typescript, Angular, Vanilla Javascript, Redux.
https://www.telusinternational.com/solutions/ai-data-solutions

Summary
An experienced manager who is expected to work on multiple projects at the same time. They
are responsible for building and managing cross functional teams of engineers. They may
manage teams directly or indirectly through an Engineering Manager.

Requirements
● Strong problem solving skills
● At least 9+ year of experience working in a product company and at least 3+ years of
experience managing a team
● Fast learner
● Proficient in at least one programming language like Java, C# or golang.
● Experience working with different kinds of data stores - key-value, relational, nosql, etc
and queuing systems
● Good grasp of fundamentals of computer science and web development
● Has extensive experience contributing to the architecture, design and implementation of
distributed systems and also in guiding others
● Able to give and receive constructive feedback
● Experience in managing a
● Experience recruiting great engineers to their teams
● Clear and persuasive in all forms of communication - writing, verbal
● Excel in environments with high level of autonomy and responsibility

Responsibilities
● Attract and hire great engineers and ensure that teams are well staffed
● Define and drive the technical strategy and roadmap for the teams aligned with the
company goals and objectives by collaboration with relevant stakeholders
● Develop engineers on the team, helping them advance in their careers through regular
1:1 coaching and performance management. Elevate the skills of the team through
technical mentorship
● Ensure that the teams are productive and reliable and foster a culture of excellence

● Ensure the systems owned by the teams meet the SLA in reliability and quality and
support is provided to users in time with proper on call function
● Understand, follow and contribute to Playment's standards for the software development
life cycle
● Work closely with product and tech team to deliver efficient, maintainable and unit tested
software
● Collaborate with product & business teams to understand customer journeys and solve
problems that help Playment grow.
Benefits :
● Work with a world class team working on a very forward looking problem
● Competitive Pay
● Flat hierarchy
● Health insurance for the family

Additional Job Description

Responsibilities
● Attract and hire great engineers and ensure that teams are well staffed
● Define and drive the technical strategy and roadmap for the teams aligned with the
company goals and objectives by collaboration with relevant stakeholders
● Develop engineers on the team, helping them advance in their careers through regular
1:1 coaching and performance management. Elevate the skills of the team through
technical mentorship
● Ensure that the teams are productive and reliable and foster a culture of excellence
● Ensure the systems owned by the teams meet the SLA in reliability and quality and
support is provided to users in time with proper on call function
● Understand, follow and contribute to Playment's standards for the software development
life cycle
● Work closely with product and tech team to deliver efficient, maintainable and unit tested
software
● Collaborate with product & business teams to understand customer journeys and solve
problems that help Playment grow.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.