Basic Information
Ref Number
Req_00092957
Primary Location
Bengaluru- Indiqube
Country
India
Job Type
Digital Solutions
Work Style
On Site
Description and Requirements
Job Description
Telus International AI Data Solutions or TI AI for short, has been a global leader in data
services since 2005. Listed on Feb 21 on the NYSE, TI, now has a market cap of
$10Million+. With Playment’s acquisition on July 21, we now have a combined strength in
video, images, audio text labeling, serving the world’s top ML teams.
We’ve built a truly industry agnostic platform to support the growing needs of our
customers. Eg of our customer use cases - Automotive companies build self-driving
capabilities, Agriculture companies for identifying weeds & fruit picking, Insurance
companies for claim processing & damage detection, Retail companies for shelf tracking,
Drone/Satellite imagery for terrain analysis, E-commerce for cataloging & visual object
understanding etc.
Why is it important?
High-quality training data is quintessential to improve the precision of ML algorithms. Forbes
lists ‘Autonomous Cars’ as one of the technology trends for the next decade and also
estimates ML engineers spent 70% of their time in pre/post-processing & data management
steps.
Companies need to build sophisticated tooling (supporting all forms of sensor data), hire
and manage hundreds of skilled people to ensure high-quality labeled data.
Our autonomous driving customers estimate 1 hour of video data needs 800 man-hours of
manual human work. Today, in the wake of the autonomous car industry only a few million
km of data has been labeled, and 10x more will be collected before the world sees them on
the road. Just as DevOps is critical to tech implementation, AI Ops will be a big challenge
as AI development commercializes in the next 5-10 years. We aim to become an AI data
platform, a critical part of the AI infrastructure stack.
https://www.telusinternational.com/solutions/ai-data-solutions
Responsibilities:
● Build, deploy and maintain production infrastructure and services
● Monitoring, troubleshooting and capacity planning of cloud platforms
● Utilize various open source technologies and various tools to orchestrate solutions
● Configure and manage data sources like MySQL, Mongo, Elasticsearch, Redis,
Cassandra, Hadoop, etc
● Periodically test the backup and restore process for the tech stack
● Develop/maintain company processes, tools and documentation
● Build & maintain the test environments and automate
Requirements:
● Should have an experience of 1.5-4 year as a DevOps engineer
● Experience in a b2c product company or in a b2b SaaS domain, operating at scale, is
preferred
● Fluent in any one of the AWS, Google Cloud, Microsoft Azure. (AWS preferred, we use
AWS)
● Experience in writing docker files and deploying new microservices in production in
Kubernetes
● Implemented and maintained CI/CD pipelines
● Knowledge of logging and monitoring tools like prometheus, grafana, New relic and
Sentry is a plus
● Experience of handling production outages (SRE)
Benefits :
● Work with a world class team working on a very forward looking problem
● Competitive Pay
● Health insurance for the family
● Open culture
● Work accessories and a great work location
● Flexible Timings
Additional Job Description
Responsibilities:
● Build, deploy and maintain production infrastructure and services
● Monitoring, troubleshooting and capacity planning of cloud platforms
● Utilize various open source technologies and various tools to orchestrate solutions
● Configure and manage data sources like MySQL, Mongo, Elasticsearch, Redis,
Cassandra, Hadoop, etc
● Periodically test the backup and restore process for the tech stack
● Develop/maintain company processes, tools and documentation
● Build & maintain the test environments and automate
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.