Skip to content

Logo Telus International

Digital Solutions | Systems Administrator – Azure Intune Specialist

Basic Information

Ref Number

Req_00107512

Primary Location

Torre Pradera

Country

Guatemala

Work Style

Hybrid

Description and Requirements


Responsibilities:

  • Manage and maintain Azure infrastructure, including Azure AD, Azure AVD infrastructure, including virtual machines, storage, networking, and related components. Optimize performance and scalability of the virtual desktop environment.

  • Strong knowledge of Exchange Online, SharePoint Online, OneDrive for Business, and Teams administration. Package and deploy applications using Intune.

  • Application Packaging and Deployment: Package and deploy applications using Intune and SCCM for software distribution across the organization. Ensure proper testing, version control, and compliance with software licensing requirements.

  • Administer and configure Intune policies for Windows 10/11, MacOS and mobile devices.

  • Experience configuring Autopilot.

  • Administer and configure Intune policies for Windows 10 and mobile devices.

  • Solid understanding of email security, archiving, and compliance.

  • Administer and configure Exchange Online policies and features, including email security, archiving, and compliance.

  • Manage and configure SharePoint Online site collections, lists, and libraries, as well as user permissions and customization.

  • Manage and maintain SharePoint Online environments, including site creation, user permissions, and customization.

  • Configure and manage AVD environments for Windows 10 multi-session and single-session.

  • Maintain and configure AD DNS for Active Directory environments.

  • Work with the ServiceNow ticketing tool to manage and resolve incidents and requests.

  • Monitor and troubleshoot networking issues, including DNS, TCP/IP, and VPN connectivity.

  • Respond to system alerts and outages on a 24x7 basis and troubleshoot and resolve issues in a timely manner.

  • Collaborate with other IT teams to ensure system integration and alignment with business goals.

  • Stay up-to-date with the latest technologies and industry trends related to Azure, Intune, SharePoint, AVD, and Windows Server administration.

  • Experience in working with PowerShell.






Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.

  • At least 3+ years of experience in administering Azure, Intune, SharePoint, AVD, and Windows Server environments.

  • Solid understanding of TCP/IP, DNS, VPN, and network security protocols.

  • Experience with AD DNS and ServiceNow ticketing tool.

  • Excellent knowledge of Azure, Intune,SCCM, SharePoint, AVD, and Windows Server administration.

  • Excellent problem-solving and troubleshooting skills.

  • Ability to work on a 24x7 basis and respond quickly to system issues.

  • Excellent communication and collaboration skills.

  • If you meet the qualifications and are passionate about working with cutting-edge technologies, we encourage you to apply for this exciting opportunity!

Equal Opportunity Employer:

At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.



Additional Job Description

We are seeking an experienced Azure, O365, Intune, SharePoint, AVD, and Windows Server Administrator to join our team. The ideal candidate will have a solid background in administering and maintaining Azure, Intune, SharePoint, AVD, SCCM and Windows Server environments. The candidate should also have experience working with AD DNS and should have worked with the ServiceNow ticketing tool. This position will require the candidate to work on a 24x7 basis to ensure that all systems are running optimally and to provide quick and efficient resolution of any issues that arise.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Apply Now