Základné informácie
Ref Number
Req_00071151
Primárna lokácia
TELUS Harbour Toronto
Krajina
Kanada
Opis a požiadavky
Requirements:
Hard Skills
- 5+ year of experience on Java / J2EE
- Excellent knowledge of SQL / PLSQL / MYSQL
- Excellent knowledge of Unix
Soft skills
- Great communication skills (Written and Verbal)
- Excellent presentation skills for Problem statement and PIR (Post Incident reviews) – Not Mandatory nice to have
- Motivated leadership to work on aggressive environment for Production support
- Flexible working hours
Experience Qualifications:
- Minimum 5 years of Post-Production support Tier II / Tier III level support experience
- Minimum 5 years of Telecom (Specifically Consumer) experience (MUST HAVE)
- Detail Understanding of Triage / Prioritization Process
- Well-versed with change mgmt process
Ďalší popis práce
As an active member of TELUS International, you will be at the heart of a major TELUS transformation program supporting it as a Applications Support Lead