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Digital Solutions - Network Consultant - LAN Wifi Routing Switching

Základné informácie

Ref Number

Req_00097713

Posledný deň na podanie prihlášky

01-Máj-2023

Primárna lokácia

NSEZ

Krajina

Indická republika

Typy zamestnania

Digital Solutions

Work Style

Hybrid

Opis a požiadavky

  • Support Network and VOIP infrastructure including management, maintenance and implementation including multiple OEM environments or mid-migration environments

  • Experience of working in a managed services environment and working knowledge of ITIL Service Operations processes including Incident Management, Change Management, Event Management, Problem Management, and Request Fulfillment

  • Configuring and installing various network devices and services (e.g., routers, switches, firewalls).

  • Provide support, coordination and collaboration with Infrastructure teams for any IT system upgrades, changes and implementations (network services (WAN, WLAN, LAN and Security).

  • Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.

Ďalší popis práce

  • Working knowledge of French language with experience as a Network Engineer. 

  • Expert troubleshooting skills that allow for analysis and resolution of a variety of systems issues/incidents (hardware and/or software applications malfunctions and errors, and make recommendations on how to resolve and prevent future occurrences) using network tools for proactive monitoring, identify and correct network issues. integrations using 3rd party APis and Databases

  • Experience in Drive OEM and 3rd party vendors for the resolution of Case/Problem like Cisco, AVAYA.

  • Experience supporting Programming experiences, Integrations in linux environment, Shell Scripting, PowerShell, Python and Javascript, SQL and  automation Libraries or other programming experience is preferred.

  • Need good attention to detail with high degree of accuracy, quality and drive to complete given tasks and Assertive and driven to excel.

  • Enterprise Network Design and Support: LAN/WAN, SDN, Wireless, Firewall, vFW, NGFW Cisco ACI, Load balancers, AWS, Azure, GCP.

  • Security Design and Support: NGFW, VPN, Enterprise Secure Design.

  • Network team to fine tune the network.

  • Meraki MS (Switching)

  • Meraki MR (Wireless)

  • Cisco Wireless

  • Cisco Routing

  • Cisco Switching

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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