Základné informácie

Referenčné číslo

Req_00035099

Posledný deň na podanie prihlášky

04-Jul-2022

Primárna lokácia

Infinity Tower

Opis a požiadavky

If you are passionate about gaming, join our growing Game Support team in the Customer Experience (CX) industry TELUS International Bulgaria - get the job you will enjoy!

A typical day:
  • Be every player's trusty advisor
  • Listen and respond to gamers' queries via phone email
  • Identify and assess customers’ needs to achieve satisfaction
Sounds good, right? 

If you have:
  • Fluency in Turkish and a good command of English
  • Gaming experience - you have played games recently and you can relate to a player’s concept, community, and mindset
  • Player empathy and understanding a player’s perspective when tackling their issues 
  • Understanding of Player Support
  • Desire to help the players as best as possible and to contribute to the team’s success 
We offer:
  • Attractive salary
  • A supportive environment that values collaboration with great energy
  • Career development opportunities
  • International modern working environment (Relax zones, PlayStation)
  • Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office, and many others)
  • Additional health insurance & Transportation allowance
  • Employee referral bonuses & Recognition programs
  • Supportive work-life balance policies assist and learning
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? APPLY NOW!


About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients 'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.


Required Language(s)
Turkish