Základné informácie

Ref Number


Posledný deň na podanie prihlášky


Primárna lokácia




Typy zamestnania

Support Positions

Work Style

On Site

Opis a požiadavky

Overview of tasks:

  • Interpret data, analyze results using statistical techniques and provide ongoing reports

  • Develop and implement Macros or similar form of data processing techniques, other strategies that optimize statistical efficiency and quality

  • Acquire data from primary or secondary data sources and maintain databases/data systems

  • Identify, analyze, and interpret trends or patterns in complex data sets

  • Filter and “clean” data by reviewing reports,, and performance indicators to locate and address problems

  • Work with management to prioritize business and information needs

  • Work with presentation preparation 

  • Seek opportunities to drive innovation and process improvement within the reporting spectrum

What we expect:

  • Proven working experience as a Data Analyst or Business Data Analyst

  • Technical expertise regarding data models, database design development, and segmentation techniques

  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, etc)

  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, Power BI, etc)

  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

  • Adept at queries, report writing and presenting findings

  • BS in Mathematics, Economics, Computer Science, Information Management or Statistics

  • Excellent English (written and spoken)

  • EU citizenship or Latvian Residence Permit

We will offer:

  • Appealing benefits like private health insurance after 3 months of probation period

  • Employee referral bonuses and recognition program

  • Employee discount programs, providing partnerships with restaurants

  • Versatile and challenging field of activities and space to implement your own ideas

  • Great office with modern workspaces in Riga

  • Participation: the feedback of our employees is always welcome

  • Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

Join our team and apply now!


Ďalší popis práce

Reporting Analyst will turn data into information, information into insight and insight into business decisions. Reporting Analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. 

Jazykové schopnosti

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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