Filipíny
Pozície
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Learning Services Learning Specialist | McKinley West
Position SummaryThe trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross...
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MLS Instructional Designer - Developer
Job Summary The GLSS - Managed Learning Services Instructional Designer-Developer for TELUS CLS is responsible for translating customer needs into high-impact learning solutions that will improve the skills, knowledge, and performance of employees and leaders in a call center environment. The IDD...
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Instructional Designer - Developer
Job Summary The GLSS - Managed Learning Services Instructional Designer-Developer for TELUS is responsible for translating customer needs into high-impact learning solutions that will improve the skills, knowledge, and performance of employees and leaders in a call center environment. The IDD...
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Sourcing Administrator
TELUS International is looking for Sourcing Administrator in the Philippines! The position is fulltime and fully remote!
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Operations Team Leader (Financial Account)
Manages effective integration of directives, policies, and procedures and analyzes any potential impact to the program and performance to establish solutions to create the optimal working conditions. Monitors queue activity to ensure achievement of Service Level metrics. Conducts call...
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Workforce Manager
Ensures that service level targets are met across all accounts through proper scheduling of Call Center Operations personnel of the company. Responsible for FTE forecasting in order to meet targets based on call volume projections, subsequently coordinating the established targets to Human...
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Learning Services Learning Specialist - US Financial Program
Position SummaryThe trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross...
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Learning Services Learning Specialist (US Financial Account)
Job Description SummaryPosition SummaryThe trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this,...
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Learning Services Learning Specialist
We are looking for an organized and experienced trainer to join our organization. The trainer will be responsible for evaluating our needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as...
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Facilities Senior Team Leader
Overall management of Facilities' Reports and Compliance Management of Facilities Shared Services (Facilities admin and logistics)