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Payment Investigation
The Payment Experience team is primarily responsible for the processing of customer’s payments, resolving customer payment inquiries, front end payment processing through SAP and various other billing systems, managing Pre-Authorized Payments as well as the reconciliation of all incoming...
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Trainer - Cubao
The trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross training, new...
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Business Analyst
Produces standard scheduled and ad-hoc reports as required and requested by appropriate parties in. Management and external clients. Collects, prepares, evaluates and analyzes statistical data for each operational division within the program. Prepares reports and decks and participates in the...
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Business Process Outsourcing BPO Representative V - Accounts Payable
Functional Responsibilities:1. Provides TELUS team members and vendors with English support on all invoices or payment issues. Performs English vendor inquiry support, invoice review and processing, payment release and quality assurance as needed2. Provides xSuite and AP Forms support3....
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Operation Team Leader (Araneta)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and assistance...