Basic Information

Ref Number

Req_00097369

Last day to apply

23-Mar-2023

Primary Location

AFI Building 4-5

Country

Romania

Job Type

Business Process Outsourcing

Work Style

Remote

Description and Requirements

If you live in any town/city in Romania and you want to work from home, check the conditions below:

Your profile:

  • High level of mediation and composure

  • Strong team spirit with passion and drive to help users and deliver the best in customer service.

  • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

  • Enjoy working in a fast-paced environment

  • Strong time management skills and motivation to exceed expectations

  • Empathetic and can communicate in a caring and friendly manner

  • Excellent problem-solving abilitiesAvailability for a full-time schedule, in shifts covering 10:00 - 00:00, Monday - Sunday, 5 days/ week

  • Ability to write and speak fluently, clearly and concisely in German and English

As a Customer Support Agent:


  • You will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness.

  •  You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society.

  •  You’ll be the face of some of the world’s top brands!

  •  Are you looking for a great career and a place to shine?


We offer:


  • Working from home, from any location in Romania

  •  Stable job, in a multicultural fast-growing environment

  •  Above-average fixed salary, performance and tenure-based bonuses, depending on the position

  •  Monthly meal tickets

  •  Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest

  •  Private medical subscription coverage

  •  Extra health benefits: special discounts for dental care and optical services with our partners

  •  Reimbursement for your public transportation subscription, after the trial period (if you work from office)

  •  Gym subscription reimbursement, after the trial period

  •  Transportation vouchers for late shifts (if you work from office)

  •  Free subscription to the Bookster virtual library

  •  Dedicated psychologist available for free sessions (online or face to face)

  •  Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more

  •  Paid training and international career opportunities

  •  Multilingual exposure - improve your spoken and written language skills

  •  Community projects – want to make the world a better place? We run CSR (Corporate

  •  Social Responsibility) events all year long​

Additional Job Description

Make use of your German skills and work from home! 

Language Reference
German