Basic Information
Ref Number
Req_00076951
Primary Location
Market! Market!
Country
Philippines
Job Type
Business Process Outsourcing
Description and Requirements
- Approves service announcements into bulk-email tool for distribution to specific target audience
- Coordinates with the localization team and other stakeholders to prepare translated versions of mandatory service announcements and manage related inquiries
- Collaborate with tech writers and communication owners to determine proper format and target audience of communications
- Participate in tools testing and process planning to improve turnaround times and ensure accurate recipient targeting
- Document formatted recipient lists or queries, where appropriate
- Send Mandatory Service Announcements to appropriate customers with minimal delay