Basic Information

Ref Number


Primary Location

Ortigas Center



Job Type

Digital Solutions

Work Style


Description and Requirements


    • Candidate should be able to work in permanent Night Shifts (6pm IST-3am IST from March to Nov & 7pm IST - 4am IST from Nov to March)

    • Candidate should be okay with Mandatory “On-Call” support during off-shift hours and during holidays/week-offs for Sev1/Sev2 issues

    • Good Communications Skills


    • Should have minimum 5+ years of hands-on experience in any flavors of Linux/Unix such as AIX, Redhat, Centos with experience in Filesystem management, Logical Volume Management, Software management (package, patches), cluster, system recovery etc.

    • Should have knowledge of Performance tuning, Server / OS Crash analysis, shell scripting.

    • Extensive experience with NFS/Samba, Patching, LVM, Redhat Cluster Suit.

    • Good understanding of DNS, LDAP, SSH, HTTP, JBOSS, TCP/IP, and other common network protocols.

    • Ability to traverse different Operating Systems to accomplish the same tasks e.g. network configuration, user accounts.

    • Should have Strong Knowledge of Monitoring various Linux components like disk space, CPU, SWAP, and process along with performance monitoring tool.

    • Ability to work independently under aggressive timelines with varying degrees of complexity and exercise significant independent judgment within broadly defined policies and practices.

    • Advise and consult with internal customers on risk assessment, threat modeling and fixing vulnerabilities.

    • AWS Cloud experience a plus in managing AWS services such as EC2, S3, VPC, AWS Migration Hub, and Server migration services

    • Design and implementation on AWS Cloud using services like EC2, VPC, IAM, RDS, ELB, ECS, Auto - Scaling, S3, Cloud Front, Glacier, Elastic Beanstalk, Certificate manager, Elastic Cache, Route53, Cloud Watch, DynamoDB, SNS, SQS, Cloud formation.

Additional Job Description

  •  Provide second level support from various constituencies. Investigate and troubleshoot issues.
  •  Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
  •  Perform daily systems monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes.
  •  Review system and application logs, and verifying completion of scheduled jobs and tasks.
  •  Provide second level diagnosis and remediation of issues.
  •  Install, rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  •  Provides monitoring and troubleshooting support of enterprise server systems.
  •  Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
  •  Provides input on standards relating to server technology, architecture and processes (security, performance, backup and recovery, etc.).
  •  Review system design, architecture and process standards for completeness and supportability, and to foster continuous learning and technical development.