Basic Information

Ref Number


Primary Location



South Korea

Job Type

Support Positions

Description and Requirements

  • Manage the project by accurately understanding the needs of the customer & the project to meet customer expectations.
  • Plan, organize teams & schedules, track and manage the entire production process.
  • Communicate with the production team, including the customer and project team.
  • Plan budget, monitor and control overall cost
  • Provide project training, address issues and prepare risks.
  • Perform project quality management so that it can be delivered at a quality that meets customer expectations.
  • Manage Human resources

Additional Job Description

-Handle various financial tasks such as budgeting, controlling margain, billing and invoicing on time accurately -Act main communication window to clients, internal and external production team -Act a Key player to deliver good quality of services to client, which leads project sustainability and growth.

Language Reference

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.