Philippines
Positions
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Operations Team Leader - Iloilo
Position SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary...
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TI AI - Software Developer
TELUS International has an opportunity for an Oracle Service Cloud Developer to join the Artificial Intelligence business. They will be responsible for the functional specification, technical design, development, and implementation of Service Cloud Solutions using Oracle Rightnow CX. They will...
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VERTIS NORTH | Operations Team Leader
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...
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Operations Team Leader | Iloilo
Position SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary...
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Learning Services Learning Specialist
The trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing newly hired staff with product knowledge, company information, and the necessary customer service skills. In addition to this, trainers provide cross-training, new...
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Learning & Development General Analyst
Provides administrative duties and coordination for TIP Digital Solutions Learning & Quality Department and assists in the implementation of department-related initiatives of the company
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Payment Experience | Araneta Site
The Payment Experience team is primarily responsible for the processing of customer’s payments, resolving customer payment inquiries, front end payment processing through SAP and various other billing systems, managing Pre-Authorized Payments as well as the reconciliation of all...