Basic Information
Ref Number
Last day to apply
Primary Location
Country
Job Type
Work Style
Description and Requirements
Support Network and VOIP infrastructure including management, maintenance and implementation including multiple OEM environments or mid-migration environments
Experience of working in a managed services environment and working knowledge of ITIL Service Operations processes including Incident Management, Change Management, Event Management, Problem Management, and Request Fulfillment
Configuring and installing various network devices and services (e.g., routers, switches, firewalls).
Provide support, coordination and collaboration with Infrastructure teams for any IT system upgrades, changes and implementations (network services (WAN, WLAN, LAN and Security).
Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
Additional Job Description
Expert troubleshooting skills that allow for analysis and resolution of a variety of systems issues/incidents (hardware and/or software applications malfunctions and errors, and make recommendations on how to resolve and prevent future occurrences) using network tools for proactive monitoring, identify and correct network issues.
Integrations using 3rd party APis and Databases
Experience in Drive OEM and 3rd party vendors for the resolution of Cases/Problems like Cisco, AVAYA.
Experience supporting Programming experiences, Integrations in linux environment, Shell Scripting, PowerShell, Python and Javascript, SQL and automation Libraries or other programming experience is preferred
Need good attention to detail with high degree of accuracy, quality and drive to complete given tasks and Assertive and driven to excel
Enterprise Network Design and Support: LAN/WAN, SDN, Wireless, Firewall, vFW, NGFW Cisco ACI, Load balancers, AWS, Azure, GCP
Security Design and Support: NGFW, VPN, Enterprise Secure Design.
Network team to fine tune the network.
Meraki MX (Routing, Security and SDWAN)
Meraki MS (Switching)
Meraki MR (Wireless)
Cisco Wireless
Cisco Routing
Cisco Switching