Basic Information

Ref Number

Req_00092958

Primary Location

Bengaluru- Indiqube

Country

India

Job Type

Digital Solutions

Work Style

On Site

Description and Requirements

Job Description
Playment’s mission is to expedite the AI age. By providing high-quality training data solutions,
we help companies to bring their ML products to market much faster. We work with 50+
customers, create over 1B+ annotations via our proprietary state-of-the-art tooling. We've grown
100% YoY for the last 3 years, are profitable, and have been a leading player in computer vision
globally.
We’ve built a truly industry agnostic platform to support the growing needs of our customers. Eg
of our customer use cases - Automotive companies build self-driving capabilities, Agriculture
companies for identifying weeds & fruit picking, Insurance companies for claim processing &
damage detection, Retail companies for shelf tracking, Drone/Satellite imagery for terrain
analysis, E-commerce for cataloging & visual object understanding etc.
Telus International or TI for short, has been a global leader in data services since 2005. Listed
on Feb 21 on the NYSE, TI, now has a market cap of $10Million+. With Playment’s acquisition
on July 21, we now have a combined strength in video, images, audio text labeling, serving the
world's top ML teams.
Why is it important?
High-quality training data is quintessential to improve the precision of ML algorithms. Forbes
lists ‘Autonomous Cars’ as one of the technology trends for the next decade and also estimates
ML engineers spent 70% of their time in pre/post-processing & data management steps.
Companies need to build sophisticated tooling (supporting all forms of sensor data), hire and
manage hundreds of skilled people to ensure high-quality labeled data.
Our autonomous driving customers estimate 1 hour of video data needs 800 man-hours of
manual human work. Today, in the wake of the autonomous car industry only a few million kms
of data has been labeled and 10x more will be collected before the world sees them on road.
Just as DevOps is critical to tech implementation, AI Ops will be a big challenge as AI
development commercializes in the next 5-10 years. We aim to become an AI data platform, a
critical part of the AI infrastructure stack.
Join us to witness & influence the unfolding of AI, which is the largest technology wave the
world will ever see.

Our stack includes Java, Golang, C#, Python, Postgres, Redis, Rabbitmq, Kubernetes, React,
Typescript, Angular, Vanilla Javascript, Redux.
https://www.telusinternational.com/solutions/ai-data-solutions

Role Description
The Devops team is responsible for the smooth operation of the production infrastructure at
Telus International AI Data Solutions. We thrive to excel & continuously improve on the key
operational pillars (Reliability, Observability, Elasticity and Governance). We design, build and
operate TI AI cloud infrastructure and supporting platforms, to provide a flawless customer
experience.

Responsibilities
● Be a hands-on engineer, ensure frameworks/infrastructure built is well designed,
scalable & are of high quality.
● Build and/or operate platforms that are highly available, elastic, scalable, operable and
observable.
● Build/Adapt and implement tools that empower the TI AI engineering teams to
self-manage the infrastructure and services owned by them.
● You will identify, articulate, and lead various long-term tech vision, strategies,
cross-cutting initiatives and architecture redesigns.
● Design systems and make decisions that will keep pace with the rapid growth of TI AI.
● Document your work and decision-making processes, and lead presentations and
discussions in a way that is easy for others to understand.
● Available for on-call during emergencies to handle and resolve problems in a quick and
efficient manner.
Requirements
● 5+ years of Hands-on experience as a DevOps / Infrastructure engineer with AWS and
Kubernetes or similar infrastructure platforms. (preferably AWS)
● Hands-on with DevOps principles and practices ( Everything-as-a-code, CI/CD, Test
everything, proactive monitoring etc).
● Experience in building and operating distributed systems.
● Understanding of operating systems, virtualization, containerization and networks
preferable
● Hands-on coding on any of the languages like Python or GoLang.
● Familiarity with software engineering practices including unit testing, code reviews, and
design documentation.
● Strong debugging and problem-solving skills Curiosity about how things work and love to
share that knowledge with others.

Benefits :
● Work with a world class team working on a very forward looking problem
● Competitive Pay
● Flat hierarchy
● Health insurance for the family

Additional Job Description

The Devops team is responsible for the smooth operation of the production infrastructure at
Telus International AI Data Solutions. We thrive to excel & continuously improve on the key
operational pillars (Reliability, Observability, Elasticity and Governance). We design, build and
operate TI AI cloud infrastructure and supporting platforms, to provide a flawless customer
experience.

Responsibilities
● Be a hands-on engineer, ensure frameworks/infrastructure built is well designed,
scalable & are of high quality.
● Build and/or operate platforms that are highly available, elastic, scalable, operable and
observable.
● Build/Adapt and implement tools that empower the TI AI engineering teams to
self-manage the infrastructure and services owned by them.
● You will identify, articulate, and lead various long-term tech vision, strategies,
cross-cutting initiatives and architecture redesigns.
● Design systems and make decisions that will keep pace with the rapid growth of TI AI.
● Document your work and decision-making processes, and lead presentations and
discussions in a way that is easy for others to understand.
● Available for on-call during emergencies to handle and resolve problems in a quick and
efficient manner.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.