Philippines
Positions
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Japanese Bilingual Speaker (Taguig City)
In this role, the identified candidate supports end user customers via Chat and/or Voice, Email and Social Media. The resource will represent and protect the Customer's brand, ensuring each end user customer connection is professional and accurate -
Workforce Capacity Planner (Taguig City)
Position SummaryA Forecasting and Capacity Planner produces long & short term resource plans for frontline agent and seat resources. The analyst acts as the primary client-facing representative of WFM and serves to unify planning for programs supported in multiple locations. The analyst will...