Basic Information

Ref Number

Req_00112416

Last day to apply

12-Şub-2024

Primary Location

Google GOVO-Philippines

Country

Philippines

Job Type

Digital Solutions

Work Style

Hybrid

Description and Requirements

  • Provide support services and will handle customer inquiries relating to all products for the largest search engine account. 
  • 1-2 years experience in providing customer support via chat/email and/or billing
  • Must have technical background/experience.
  • Strong analytical skills and problem-solving skills
  • Ability to work independently on program deliverables in a fast-paced technical environment
  • Strong strategic thinking and cross-functional coordination skills
  • Must have excellent communication skills
  • Willing to work at Vista Hub, BGC, Taguig City (Full onsite)

Additional Job Description

Customer Service Representative for the Largest Search Engine

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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