Basic Information

Ref Number

Req_00134275

Primary Location

Home Office - Canada

Country

Canada

Job Type

Digital Solutions

Work Style

Remote

Description and Requirements

Job type: Contract



Here’s the impact you’ll make and what we’ll accomplish together 

We are looking for a motivated and detail-oriented Junior Project Manager to join our team. The successful candidate will assist in planning, executing, and closing projects, ensuring that they are completed on time, within scope, and within budget.



Responsibilities

  • Project Coordination:

    • Assist in defining project scope, goals, and deliverables.

    • Coordinate project activities, resources, equipment, and information.

    • Maintain comprehensive project documentation and reports.

  • Communication:

    • Act as the point of contact and communicate project status to all participants.

    • Ensure that all stakeholders are informed of project timelines, milestones, and deliverables.

    • Schedule and facilitate meetings, and prepare meeting minutes.

  • Task Management:

    • Assist in developing detailed project plans to monitor and track progress.

    • Assign tasks to internal teams and assist with schedule management.

    • Ensure project team members are aligned with their tasks and deadlines.

  • Risk Management:

    • Identify potential risks and issues that may arise during the project lifecycle.

    • Assist in developing strategies for risk mitigation and contingency planning.

  • Quality Assurance:

    • Monitor project progress and handle any issues that arise.

    • Ensure all projects are delivered on time and meet quality standards.

  • Support:

    • Provide support to the project manager and team members as needed.

    • Assist with administrative tasks and project logistics.



Qualifications and Skills

  • 0-2 years of experience in project management or a similar role.

  • Basic understanding of project management principles and methodologies.

  • Proficiency in project management software (e.g., Microsoft Project, Asana, Trello).

  • Strong organizational skills and attention to detail.

  • Excellent communication and interpersonal skills.

  • Ability to work effectively in a team environment.

  • Problem-solving skills and the ability to handle multiple tasks simultaneously.



Education/Certifications  

  • Bachelor’s degree in Business Administration, Project Management, or a related field.



Join our TELUS International Family

Everyone belongs to TELUS International. It doesn’t matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want and what our communities need.  From start-ups to large global brands, we deliver on all stages of customer growth and engagement. Our industry track record speaks for itself. #Happytocodehere



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#LI-DNI

Additional Job Description

We are looking for a motivated and detail-oriented Junior Project Manager to join our team. The successful candidate will assist in planning, executing, and closing projects, ensuring that they are completed on time, within scope, and within budget.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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