Basic Information

Ref Number

Req_00051835

Primary Location

Torre Pradera

Additional Locations

Merliot

Country

Guatemala

Job Type

Support Positions

Description and Requirements

The Salesforce Developer II is responsible for designing, developing, deploying and maintaining applications and/or modules on the TELUS International SalesForce implementation. It is also responsible for writing and coding individual programs with specific requirements, technical documentation of each program and communication through the whole delivery lifecycle with stakeholders.

 Main Responsibilities:

  • SaaS configuration and development on Salesforce.

  • Perform analysis to clarify doubts or inconsistencies and efficiently develop a technical design; 

  • Develop technical design of implementations; 

  • Identify and develop a list of activities or tasks to be performed to develop or modify applications; propose development times; 

  • Propose databases, models and other technical requirements for the development and operation of the solution; 

  • Perform coding of the technical requirements; 

  • Investigate, analyze and document defects or inconsistencies; 

  • Perform maintenance scheduling and correct defects identified; 

  • Support the creation and monitoring unit test plans, scripts and test kits; 

  • Maintain and enhance existing applications and all internal systems are properly integrated; 

  • Be available to provide after-hours on-call support when needed and according to the support needed.

Qualifications: 

  • Technical problem solving

  • Logical and abstract thinking

  • Coding best practices adoption

  • Excellent verbal and written communication.

  • Excellent analysis, decision-making skills, and problem-solving skills.

  • Orientation to details.

  • Organization.

  • Autonomy, self-motivation.

  • Ability to connect technical and business needs.

  • Self-teaching: Propositive, experimental and learner.

  • Strategic and critical Thinking - Open minded to work out with multidisciplinary teams, diverse opinions and ideas

 

Knowledge:

  • English -  B1

    • Oral and written comprehension.

    • Appropriate use of language.

  • Development languages required: Java, JavaScript, SQL and Design pattern

  • Knowledge about Apex, Visualforce, Lightning components, Jelly, jQuery, Bootstrap and AngularJS frameworks

  • Advance knowledge on CRM and sales processes

  • Required knowledge and experience working in agile environments using SCRUM or Agile methodology.

 

Studies & Experience:

  • Graduated or Advanced level undergraduate Systems Engineering, Computer Science or related careers.

  • Minimum 1-year experience in analysis, design and application development. We are flexible to consider candidates with outstanding coding skills and low experience.

  • Background in developing for SaaS as SFDC. - Desired

  • Salesforce Administrator Certification - Desired.

  • Salesforce Developer course or App Builder. - Desired 

Additional Job Description

The Salesforce Developer II is responsible for designing, developing, deploying and maintaining applications and/or modules on the TELUS International SalesForce implementation. It is also responsible for writing and coding individual programs with specific requirements, technical documentation of each program and communication through the whole delivery lifecycle with stakeholders.