Basic Information

Ref Number

Req_00132670

Last day to apply

30-Haz-2024

Primary Location

TELUS Harbour Toronto

Additional Locations

Torre Pradera

Country

Canada

Job Type

Support Positions

Work Style

Remote

Description and Requirements


About TELUS International

 

TELUS International (NYSE and TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. Learn more at: telusinternational.com.

 

Position Overview:

 

Reporting to the Senior Manager of FP&A, as a Financial Analyst within the Financial Planning & Analysis (FP&A) team, you will support in building the profitable growth of the Commercial organization, help the team predict revenue and utilize sales funnel data, highlight key risks and opportunities, analyze plans to develop revenue and efficiency opportunities, support systems implementation enabling financial process automation and drive improvements in existing processes through technology transformation.

 

Responsibilities:

 

  • Liaise with Finance, Commercial, Operations and other cross functional teams to gather relevant information for strategic planning and performance measurement
  • Facilitate the internal alignment with Commercial primes with continued scalability and efficiency by aligning account segmentation, supporting interlock with Operations and other initiatives
  • Collaborate with Sales Operations and Global Finance on monthly review of bookings, book-to-bill analysis and sales funnel interlock
  • Contribute to the monthly forecast processes, annual budgeting, long term planning and strategic planning processes, with a Commercial focus
  • Reviews Sales commissions calculation, obtaining Finance approvals and liaise with other teams as needed 
  • Collaborate with the Finance team on data analytics projects and reporting requirements as needed, including Salesforce and Workday ERP projects 
  • Prepare, review and update client pricing models and proposals as needed 
  • Assist with Commercial expense planning, reporting and analysis of initiatives 
  • Support contract, project and customer creation and master data maintenance
  • Collect and disseminate information by leveraging data warehouse and business intelligence tools
  • Prepare analysis and presentation materials for leadership meetings
  • Take ownership of enhancements and improvements to Finance and Commercial processes

Qualifications:

 

  • 3+ years of experience in FP&A, financial reporting and/or business analysis
  • Bachelor’s degree in Finance or Accounting; CPA designation preferred
  • Google Workspace (Sheets, Slides, Docs) or other productivity tools such as Microsoft Office
  • Proficient knowledge of Workday/Adaptive Insights or other large ERP/Planning systems is considered an asset
  • Candidates with experience using Business Intelligence tools such as Sisense, Google Data Studios, Tableau or PowerBI will be given extra consideration

 

Skills & Abilities:

  • Team player: Ability to work collaboratively with diverse cross-functional teams in a dynamic organization
  • Motivated self-starter: Willingness to own the deliverables you manage and evolve them through continuous process improvement
  • Get-it-done attitude: Ability to drive forward while working on multiple projects with competing deadlines
  • Analytical problem solving: Willingness to deep-dive into the details and make meaningful recommendations

Location:  Remote - Canada

TELUS Values:

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: 

  • We passionately put our customers and communities first

  • We embrace change and innovate courageously

  • We grow together through spirited teamwork 

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability. 

Additional Job Description

Reporting to the Senior Manager of FP&A, as a Financial Analyst within the Financial Planning & Analysis (FP&A) team, you will support in building the profitable growth of the Commercial organization, help the team predict revenue and utilize sales funnel data, highlight key risks and opportunities, analyze plans to develop revenue and efficiency opportunities, support systems implementation enabling financial process automation and drive improvements in existing processes through technology transformation.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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