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IT, Technical Account Management Manager (TAM) - Pradera GT
The Technical Account Manager (TAM) is the IT primary point of contact during the lifecycle of a client program. The TAM serves as a conduit into TELUS International IT for both internal stakeholders and external clients. TAM's are responsible for supporting and improving end-to-end IT...
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Information Technology, Operations Analyst
IT Operations Analyst is responsible to provide first-line helpdesk support to internal clients and administration staff in assisting them with hardware and software problems and making sure that the systems are working properly according to company standards.
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Operations Team Leader | Vertis North
Position SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary...
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Operations Team Leader | VN
Position SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary...
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Enterprise Resource Planning Analyst
Position Overview:The primary focus of this position is the support and maintenance of the Enterprise Resource Planning (ERP) software application of the organization. This position will act as a technical point of contact for the integration, optimization, and enablement of (but not limited to)...
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Human Resources, Health & Safety Nurse (On-site Medical Nurse) - TELUS International El Salvador
About the role Acts on the health and safety needs of team members and ensures that health and safety standards of the company are met through the conduct of efficient clinic services. Provides first aid and other basic medical treatments as needed.Responsibilities:Provides clinic...
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Internship: Process Documentation Analyst - TELUS International El Salvador
About the roleJoin the Client Services team in enabling one of our TOP Client’s LOBs, in TELUS International. As part of our enablement strategy, we need to document Key Operational Processes for our new operation. During this assignment you will engage with global leaders accross North America,...
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ITSM Administrator II - Vertis North
Position Summary The primary responsibility is to manage and monitor all TI IT events/alerts. Then assess and validate the severity of the signal. Collaborate with the Service desk. Escalate major issues to Tier 3, TAM’s and RTAM’s and effectively communicate critical events. Provides IT support...
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Program Coordinator - Iloilo
Position SummaryProvides administrative and engagement support for the account / program by coordinating with various internal departments(i.e. CE, LS, HR, Workforce, etc…). Seeks immediate action and resolution to administrative and engagement concerns, inquiries andissues of the account by the...
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Operations Team Leader | Iloilo
Position SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary...
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