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Description and Requirements

Are you ready for new challenges?

If your answer is YES – join the leader in the Customer Experience (CX) industry TELUS International Bulgaria!

We are looking for an enthusiastic and adventurous person to join our NEW Team!

As a Product Support Specialist with Estonian and English you will be a part of a great team and all together will:

  • Assist with product support or troubleshooting via phone, e-mail, or chat
  • Confident in navigating through multiple systems and tools to research, comprehend and deliver solutions to customers in real-time
  • Achieve great customer experience and satisfaction
  • Identify and assess customers’ needs 


  • Fluent in Estonian and have a good knowledge of English language
  • Technical knowledge in iOS, Smartphone, Tablet, PC, or Mac experience
  • Desire to help the customers as best as possible and to contribute to the team’s success 
  • Previous experience in call center will be considered an advantage

In return, we will give you:

  • Fully paid training 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 teams members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.


Additional Job Description

Are you ready to take the next step in your career and achieve your next challenge?
TELUS International Bulgaria is looking for you!

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