About TELUS International 

TELUS International (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, the America’s, and Europe, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusinternational.com 

About Us:

TELUS International is at the forefront of innovation, dedicated to creating reliable and cutting-edge customer experiences. Our technology solutions enable digital care in the Customer Experience arena and support our mission to be our customers’ AI-fueled Customer Experience Partner of Choice. We are a results-oriented, learning-based organization that empowers you to tackle our most challenging projects head-on.

What We Aim to Achieve Together:

As a Product Marketing Manager focused on the technology vertical, you will play a pivotal role in shaping the GTM evolution of our solutions  portfolio. Your strategic mindset will be instrumental in delivering seamless experiences for all your stakeholders across the commercial spectrum. Your primary mission is to enable commercial success for your assigned products. This leader will be pivotal in developing the product marketing strategy, messaging, and positioning for our technology portfolio products, while closely collaborating with and supporting other marketing functions to drive successful go-to-market execution. The ideal candidate will possess a strong background in product marketing within the Technology sector, demonstrating an ability to lead strategically and foster collaboration across various teams.

Key Responsibilities

Translating Product Strategy and Roadmap into GTM action

• Translate the overall product strategy and roadmap into a clear value proposition, articulating the unique benefits and advantages of TELUS International solutions by both product area and customer segment across digital experiences.

• Work closely with product management and strategy teams to align marketing strategies with the evolving product landscape, ensuring a cohesive narrative that resonates with target audiences.

• Conduct market analysis to inform product strategy and competitive positioning.

Development of Customer-Centric Positioning

• Drive the development and communication of compelling, customer-centric positioning and messaging strategies tailored to the unique needs of target industries.

• Collaborate closely with technical teams to translate complex product features across products, applications and solutions into clear, customer-centric benefits for customer segments.

Go-to-Market Strategy

• Lead the creation of compelling content that supports GTM strategies to articulate the value proposition and differentiators of the products to the target audience.

• Work to create and execute go-to-market plans, ensuring consistency across communication channels and addressing the specific requirements of target industries.

• Work closely with sales teams to enable their success through impactful sales collateral, training materials, and competitive intelligence tailored to each segment.

• Act as a bridge between the product marketing team and other marketing functions, such as corporate marketing, analyst relations, industry and digital marketing, and ensure product marketing is supporting them in rolling out marketing and broader GTM initiatives.

What We Need From You

• Proven leadership in product marketing, preferably in the technology sector with 5 - 7 years of experience

• Strong background in technology and cloud, understanding its challenges and opportunities.

• Strong technical background to effectively bridge the gap between product marketing and product management.

• Bachelor’s degree in marketing, Business, or related field

Location: Remote - US

Pay:

The base compensation range for this position is $92,000 - 115,000 Annually commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

TELUS Values:

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: 

• We passionately put our customers and communities first

• We embrace change and innovate courageously

• We grow together through spirited teamwork 

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.