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Croatian Speaking Customer Support Specialist

Basic Information

Ref Number

Req_00045715

Last day to apply

31-Aug-2023

Primary Location

TELUS Tower

Država

Bulgaria

Description and Requirements

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES – join the leader of the BPO sector TELUS International Europe!

We are looking for an enthusiastic and adventurous person to join our team in Sofia!

As a Croatian Speaking Customer Support Specialist you will be a part of a great team and all together will:
  • Listen and respond to customers queries by phone and email
  • Provide accurate, valid and complete information to the clients’ requests
  • Identify and assess customers’ needs to achieve satisfaction
As a candidate you do not need to have experience in a similar role but you should be fluent in CROATIAN and English.

In Return, We will give you:
  • Stable job and career development opportunities
  • Attractive salary
  • Full paid training
  • Special Discounts and Offers (Food vouchers, Multisport cards)
  • Additional health insurance & Transportation allowance
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Support and learning
  • Employee referral bonuses & Recognition programs
We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects!

It sounds like the perfect job for you? Apply now!

About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.






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Language Reference
Croatian

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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