Basic Information

Ref Number

Req_00135485

Primary Location

SV - Santa Tecla - Plaza Merliot

Država

El Salvador

Job Type

Support Positions

Work Style

On Site

Description and Requirements

Finance, General Finance Analyst - TELUS International El Salvador

 

Position overview:

The General Finance Analyst is responsible for supporting the Pricing and Solutions teams in the processes of offering services to new potential and current clients of TELUS International, through the development & maintenance of financial models established by the company, with the purpose of establishing competitive pricing structures, ensuring that all risks and costs associated with the business are considered within the analysis, thus ensuring that the company is successful in achieving its financial objectives in the new businesses obtained.


Key responsibilities:
Working with Pricing and Solutions to develop & update a global pricing model, collecting and validating data provided by delivery locations, modeling operational variables & relevant data to generate projected P&Ls of future accounts, incorporating results into summary financial reports that detail pricing, complying with the financial objectives of the company, support post-implementation reviews of those new businesses obtained by the company, maintain financial models, working with different stakeholders to ensure the most accurate and up-to-date assumptions to be used in the global pricing model, propose improvements to the model(s) used.

 

Requirements:

  • Previous experience in WFM or in staff positions directly related to Operations

  • Schedule flexibility

 

Core competencies:

  • Giving support

  • Focusing on customers

  • Embracing technology

  • Managing self-development

 

Functional competencies:

  • Analytical Skills

  • Excel Advanced - Required

  • Google Sheets Advanced - Required

  • Knowledge in budgeting

  • Negotiation techniques - Intermediate

  • Cost Accounting and Financial Models

  • Knowledge of Operations in Call Center - Advanced

  • Knowledge on preparation of projections

 

Qualifications:

  • English - B2:

• Oral and written comprehension.

• Appropriate use of the English language.

  • University Degree in Economics, Business Administration, Accounting, Industrial Engineering or related career - Required

  • Master's in Finance or Business Administration is a plus

 
 

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

The General Finance Analyst is responsible for supporting the Pricing and Solutions teams in the processes of offering services to new potential and current clients of TELUS International, through the development & maintenance of financial models established by the company, with the purpose of establishing competitive pricing structures, ensuring that all risks and costs associated with the business are considered within the analysis, thus ensuring that the company is successful in achieving its financial objectives in the new businesses obtained.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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