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Service Desk Team Lead
Functional Responsibilities Ensures customers are able to make contact when required and to be able to do so efficiently. Monitors and manages queue lengths and call wait times, keeping to a minimum. Ensures that all job responsibilities of all reporting staff are being carried out. Escalates as...
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Business Data Analyst
Business Data Analyst plays a critical and important role in the day-to-day operational support of TELUS. This position is responsible for supporting existing processes and reports generation that are key to the company’s trending analysis and decision making. As a key member of the team, you...
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Project Management Sr Program
Join our teamAre you passionate about technology and proficient in driving business strategies focused on reliability excellence? We are looking for a Senior Program Manager to lead our multi-year reliability transformation program involving partners from all across TELUS. You will work with...
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QA/Software Test Lead
Join our teamAre you passionate about technology and proficient in software testing? We are looking for a Software Test Lead to support our multi-year Reliability transformation program involving partners from all across TELUS. You will work with stakeholders to develop the team’s test policies,...
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Data Analyst
Responsible for the day to day operations and resolutions of all escalated issues in FIFA and Copper Order Management systems. Team members would be working through a list of customers that MDM has matched as potentially being the same person but without 100% confidence. Look up the...
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Oracle Database Administrator
As a member of the Database Services team, the Oracle DBA (Database Administrator) will be responsible for supporting the operational elements of our customer’s database infrastructure as well as involved project delivery. The DBA is a member of a national team responsible for the daily...
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Intermediate Application Support Analyst
We are looking for Intermediate Application Support Analyst with 3 years and more of experience who provides hands-on application architecture guidance on new application design projects from conception to completion and is responsible for the overall application architecture, design, and...
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Intermediate Applications Developer
Responsibilities Work closely with workflow designers and business SME’s during the development of the workflows Liaise with BT for changes requiring additional data points, or system changes Collaborate with BT and (potentially) the vendor for support during the development of workflows (when...
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Finance - Revenue Assurance Analyst (Ortigas Site)
Functional Responsibilities. Extracts and analyzes billable data to ensure exact and correct reporting of billable hours.2. Prepares production and billable hours which will be used for financial invoicing.3. Coordinates with Resource and Planning Team to determine billability of certain...