Basic Information

Ref Number


Primary Location

Home Office - Canada



Job Type

Digital Solutions

Work Style


Description and Requirements

Here’s the impact you’ll make and what we’ll accomplish together 

We're seeking a highly skilled Saviynt Developer to join our team! In this role, you'll leverage your deep Saviynt knowledge to provide L3 support, automate processes, and ensure optimal platform functionality. You'll collaborate with internal teams to design solutions, troubleshoot complex issues, and contribute to a successful and secure Saviynt environment.

  • Provide L3 support for Saviynt, troubleshooting production issues and identifying root causes.
  • Design and implement end-to-end application onboarding solutions within Saviynt based on client requirements.
  • Manage SOX compliance, auditing, and access review processes.
  • Participate in upgrade and release management activities.
  • Develop and maintain JML flows to automate tasks and processes within Saviynt.
  • Integrate applications with Saviynt using various connectors.
  • Configure workflows in ARS and leverage Saviynt analytics tools.
  • Manage Saviynt configurations, including Rules Technical User updates, UI Global Configurations, Backend configurations, and GSP files.
  • Utilize Java and MySQL queries to interact with Saviynt data.
  • Collaborate with internal teams and stakeholders to understand requirements and develop solutions.
  • Effectively document solutions and configurations for future reference.

Qualifications and Skills

  • Minimum 6-8 years of hands-on experience working in Saviynt support.
  • In-depth understanding of Saviynt product functionality, including provisioning, access certification, SOD, analytics, RBAC, workflow, email notifications, etc.
  • Experience designing and implementing JML flows for Saviynt automation.
  • Experience integrating applications with Saviynt using various connectors.
  • Solid understanding of workflows in ARS and the ability to leverage Saviynt analytics tools.
  • Proven ability to troubleshoot complex Saviynt issues and identify root causes.
  • Experience managing SOX compliance, auditing, and access review processes within Saviynt.
  • Experience with configuration management of Rules Technical Users, UI Global Configurations, Backend configurations, and GSP files.
  • Experience using Java and MySQL queries to interact with Saviynt data.
  • Excellent written and verbal communication skills.
  • Programming Languages: Java / J2EE
  • Scripting Languages: JML (Jython) (preferred)
  • Databases: MySQL
  • Experience with APIs and integrations
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Experience using ticketing systems (e.g., Jira)
  • Primary Skills: Saviynt, Saviynt Security Manager

A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.

Join our TELUS International Family

Everyone belongs to TELUS International. It doesn’t matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want and what our communities need.  From start-ups to large global brands, we deliver on all stages of customer growth and engagement. Our industry track record speaks for itself. #Happytocodehere

Additional Job Description

This role is for a highly skilled Saviynt developer who will play a key role in supporting, maintaining, and enhancing our Saviynt platform.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
× -