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Dialogflow Developer | Digital Solutions

Allgemeine Angaben

Ref Number

Req_00131263

Standort

Cascadas

Land

El Salvador

Work Style

Hybrid

Jobbeschreibung

We are seeking a talented Dialogflow developer to join our team and help us   build conversational AI solutions for our clients. As a Dialogflow developer, you will be responsible for designing, developing, and deploying chatbots and virtual agents using Google's Dialogflow platform. You will collaborate with cross-functional teams including designers, product managers, and other developers to deliver high-quality conversational experiences.


Responsibilities:

  • Design and implement conversational AI solutions using Dialogflow.

  • Develop chatbots and virtual agents that understand natural language input and provide relevant responses.

  • Integrate Dialogflow with various backend systems and APIs to retrieve and process data.

  • Optimize chatbot performance and user experience through iterative testing and refinement.

  • Collaborate with stakeholders to gather requirements and define use cases for conversational AI applications.

  • Stay up-to-date with the latest advancements in conversational AI technologies and recommend best practices for implementation.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field.

  • Proven experience developing conversational AI applications using Dialogflow or similar platforms.

  • Proficiency in programming languages such as JavaScript, Python, or Java.

  • Strong understanding of natural language processing (NLP) concepts and techniques.

  • Experience integrating chatbots with backend systems using APIs.

  • Excellent problem-solving skills and attention to detail.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Good communication skills and the ability to effectively communicate technical concepts to non-technical stakeholders.

Preferred Qualifications:

  • Experience with other conversational AI platforms such as Amazon Lex, Microsoft Bot Framework, or IBM Watson.

  • Knowledge of machine learning algorithms and techniques for improving chatbot performance.

  • Familiarity with cloud computing platforms such as Google Cloud Platform or AWS.


Some of our benefits and perks for you

  • Educational support: Udemy for Business 

  • "Work-life balance" culture and flexible schedule

  • Employee Stock Purchase Plan (ESPP)

  • Support global projects in a multicultural environment 

Zusätzliche Stellenbeschreibung


We are seeking a talented Dialogflow developer to join our team and help us   build conversational AI solutions for our clients. As a Dialogflow developer, you will be responsible for designing, developing, and deploying chatbots and virtual agents using Google's Dialogflow platform. You will collaborate with cross-functional teams including designers, product managers, and other developers to deliver high-quality conversational experiences.


EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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