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If your answer is “YES” – join the leader of the CX (Customer Experience) sector TELUS International Türkiye!
We are looking for an English Speaking Team Leader who has the following criteria and will add strength to our team.
Job Description
Providing mentorship, guidance and development to the team
Leading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilities
Establishing team goals and working with direct reports on strategies for results development
Delivering projects involving quantitative analysis, industry research, and strategy development
Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication
Advocating for users within their market, partnering with global and cross-functional teams to develop global solutions
Requirements
Ability to lead and motivate employees
Distinctive strengths in the areas of communication and knowledge of key performance indicators
Composure, patience and solution-oriented approach to conflicts
Very good English language proficiency
Sophisticated handling of MS Office, especially Excel
Strategic thinker with strong analytical and creative problem-solving skills
Structured and independent way of working
Our Advantages
Competitive salary package
Performance and night shift bonuses
Private health insurance and meal card
Shuttle/road fee for office work
Stable job and career development opportunities
Dynamic and supportive team
Flat hierarchical work order in an international structure
Referral bonuses
About Us: TELUS International Türkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. TELUS International has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.
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English |
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