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Technical Project Manager- Intermediate - Pradera GT

Allgemeine Angaben

Ref Number

Req_00130429

Bewerbungsfrist

25-Apr-2024

Standort

Torre Pradera

Land

Guatemala

Job Kategorien

Support Positions

Work Style

Hybrid

Jobbeschreibung


Technical Project Manager- Intermediate - Pradera GT

Last day to apply: Thursday, April 25th, 2024



Main Responsibilities:

  • Manage all phases of project delivery including: analysis and design, configuration and build, testing/training, and deployment of solutions.

  • Establish project milestones, timelines and resources for medium/high complexity projects

  • Monitor progress of assigned task, cost-effectiveness & risks, removing roadblocks where required

  • Manage project financials (revenue and cost forecasting, margin management) & procurement

  • Develop business cases and corresponding budget approval; perform monthly budget reporting

  • Work with TI’s business units and IT to deliver technical solutions in the form of new and enhanced capabilities. 

Requirements:

  • Schedule flexibility - Required

  • 3–5 years of experience in project management for Information Technology 

  • Minim of 2 years experience in BPO industry - Mandatory



Qualifications: 

  • Positive attitude

  • Proactivity

  • Strong communication skills

  • Highly Organized

  • Ability to solve problems

  • Ability to work under pressure

  • Creativity and Innovation

  • Teamwork

  • Attention to details

  • Decision-Making

  • Strong and effective negotiation skills

  • Focusing on customers and internal cross-functional team

  • Embracing technology

  • Managing self-development

Knowledge:

  • English -  C1 or above - Required

    • Oral and written comprehension.

    • Appropriate use of language.

  • Advanced Google Suit knowledge 

  • Strong knowledge of project management methodologies and tools (like Monday.com, Project Management etc)

  • Management of project financials (revenue and cost forecasting, margin management) & procurement

  • Knowledge of business case creation

Studies & Experience:

  • University student, under-graduate in Business Administration, Systems Engineering or related career

  • Certification ITIL V4 foundation or Lean Six Sigma; PMP Certification -  It's a plus

Zusätzliche Stellenbeschreibung

As a Technical Project Manager- Intermediate, you lead and manage projects and initiatives in support of ITs global objectives. You plan, organize and control resources, procedures and timing to deliver projects.  You drive timely progress of project deliverables and project cost-effectiveness. You provide technical guidance, remove roadblocks and ensure quality standards are met.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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