Are you looking for a new challenge in a fast-growing international team where you can use your excellent communication skills and assertiveness? If you are interested in working in the customer service field, then we have the ideal job for you!

For our location in Riga we are currently looking for:

Customer Service Representative with Latvian (m/f/d)

Overview of tasks:

• Understanding the advertiser's profiles, needs, and expectations

• Answering the advertisers' questions by providing expert opinion and advice

• Playing a key role to determine company’s business targets

• Support end user and support services, including outbound phone, email, and chat support

What we expect:

• Proficient level of Latvian language (both written and spoken)

• English language on at least B2 level

• Experience working with direct consumers, in B2C environment; B2B is a distinct advantage

• Proven ability to deal with problems and solve them effectively

• Professional customer service skills: solutions mindset, helping nature

• Online advertising experience is a huge plus and preferred

• Educated / experienced in online sales or marketing

• Knowledge of traditional marketing ecosystems

• Passionate to learn and research

• EU citizenship or Latvian Residence Permit

What we offer:

• Attractive salary is up to EUR 1.380,- gross and fully paid training period

• Great office with modern workspaces in Jaunā Teika

• Appealing bonuses for weekend and public holidays

• Private health insurance after 3 months of probation period

• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

• Advanced job opportunities in our internationally growing company

• Positive international working environment

• Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks

• Employee discount programs, providing partnerships with fitness centers and restaurants

• Attractive employee referral bonus programs

• Intriguing and diverse responsibilities

Join our team and apply now!

Our recruiting team will gladly answer all your questions at +371 63 99 5106.

We are looking forward to your informative application.

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Equal Opportunity Employer 

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

About us: Since our founding in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

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