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Email Support Executive

Basic Information

Ref Number

Req_00135447

Last day to apply

19-Jul-2024

Primary Location

IN - Noida - Candor Building 6

Country

India

Job Type

Business Process Outsourcing

Work Style

On Site

Salary range

2.95 -3.3 LPA

Description and Requirements

Role & responsibilities


  • Provide Support for common customer Queries
  • Access the nature of product or service and resolve basic to intermediate level problems.
  • Log Customer Interactions and tag/categorize issues accordingly.
  • Effectively respond to all the basic and advanced queries from customers in your core area

Preferred candidate profile

  • Ability to multitask in a Microsoft Windows environment and utilize multiple programs for troubleshooting
  • Graduates/Post Graduates can apply.
  • Excellent communication skills
  • Should be comfortable working in 24*7 Working Environment..
  • Rotational shifts & Rotational week offs.

Perks and benefits

  • Pick and Drop facilities.
  • Medicare Facility(free online consultation with Doc)
  • Variables based on performance.


    Interested Candidates can apply as per below details:-

    Date: 01st-July-5th July, 2024.
    Venue: Telus International, UG FLoor, Tower 6 , Noida Sec 135, Uttar Pradesh

Additional Job Description

We are looking for smart individuals who provide email support to the customers. 

Fresher/Experienced can apply


Language Reference
English

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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