About the role

Acts on the health and safety needs of team members and ensures that health and safety standards of the company are met through the conduct of efficient clinic services.  Provides first aid and other basic medical treatments as needed.

Responsibilities:

Provides clinic services for all team members seeking basic medical assistance (i.e. disbursement of basic medicines and medical procedures), gives appropriate emergency or first-aid management to patients on any medical condition or work-related trauma case. Refers any medical/emergency case to a higher healthcare facility, and develops adequate health and wellness programs. Provides recommendations on Wellness activities as preventive measures or to address health-related concerns based on the medical cases recorded. Gives health teaching, awareness, counseling, and education on how to detect and prevent medical illnesses, provides regular reports on the prevalent illnesses and health status of team members, supports other HR initiatives and programs, especially during company events.

Requirements & Skills:

• Schedule flexibility - Full Time

• Teamwork.

• Excellent interpersonal relationships.

• Internal and external Customer Orientation.

• Proactivity.

• Excellent communication skills.

• Initiative - Autonomy.

Knowledge:

• Proficiency with MS Office applications (i.e. MS Word, Excel).

• English B1 - Desirable

• Oral and written comprehension.

• Proper use of language

• Google Docs - Intermediate

• Basic Life Support and First Aid certified.

• Proficiency in operating and managing company clinics & medical equipment with minimal supervision. 

Studies & Experience:

• Bachelor’s Degree in Nursing - Desirable

• One (1) to two (2) years clinical nursing experience in an industrial setting, preferably within the call center, customer service, or any labor-intensive industry (i.e. manufacturing) 

• Experience working with ISSS corporate clinics guidelines 

• Basic Life Support and First Aid certified.-Desirable

• Certification of the current JVPE medical surveillance board.  

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.