Basic Information
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Description and Requirements
The basic purpose of Continuity Planning (CP) is to minimize the adverse impacts of incidents and disasters through development and rehearsal of contingency plans. This position will manage a team of continuity planners to meet requirements and objectives.
Availability Management and Continuity Planning practices involve designing, implementing and monitoring resiliency measures designed to maintain critical connectivity and provide alternatives in rapid support of impacted essential business processes.
Overview of tasks:
The primary focus of this role is to manage a team of continuity planners which will create/update continuity plans in order to ensure continuance of critical business processes despite incidents.
Manage BC team for plan development and maintenance using existing processes and templates.
Manage BC team for quality and completeness in regards to business requirements including internal audits, client audits, certification audits and other requirements.
Lead BC team on scheduling and testing BC plans;
Determine recovery requirements, taking into account interdependencies between processes and IT systems support aspects;
Perform or support others in the identification and management of BC/BR project-related risks;
Assist with the creation of budget requests/proposals, business cases etc. for various BC/BR activities;
Monitor and prepare management reports on BC/BR-related plans, progress to plans, budgets, risks and opportunities;
Assist with the coordination and/or delivery of BC/BR-related awareness, training and educational activities, exercises/tests etc.;
Assist in a crisis to implement BC/BR plans, address operational issues, communicate clearly and effectively etc.
Support Sales and Solutions with expertise as requested during the sales cycle.
Your profile:
At least 3 years of experience in Business Continuity Management, preferably in the BPO Industry
University degree in Information Technology, Economics or a similar qualification
Knowledge of Business Continuity Management practices and protocols as well as relevant experience in Emergency Response Planning / Incident & Crisis Management
Experience in leading a team will be considered as advantage
Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organization
Fluency in English (min C1)
Sound knowledge of MS Office and G Suite
Excellent analytical skills, creativity, critical thinking and the ability to identify problems and propose solutions
Independent and self-motivated way of working
What we offer:
Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
A varied and challenging range of tasks and the freedom to implement your own ideas
Great office with modern workspaces
Option to work from home (100% remote is possible)
Positive international working environment
Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
Private medical healthcare
Medicover Sport card
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Additional Job Description
The basic purpose of Continuity Planning (CP) is to minimize the adverse impacts of incidents and disasters through development and rehearsal of contingency plans. This position will manage a team of continuity planners to meet requirements and objectives.
Availability Management and Continuity Planning practices involve designing, implementing and monitoring resiliency measures designed to maintain critical connectivity and provide alternatives in rapid support of impacted essential business processes.
| Language Reference |
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| English |
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