Basic Information

Ref Number


Last day to apply


Primary Location

Ortigas Center



Job Type

Digital Solutions

Work Style


Description and Requirements


  • Bachelor’s degree in Computer Science or equivalent

  • 4 or more years of experience in JAVA development and frameworks, combined with experience in:

    • Spring Framework,

    • Spring Boot

    • Web Service development (REST)

    • Eclipse, Maven, svn or git

  • At least one application server JSON, XML, JUnit, Hibernate 

  • Hands-on experience working with and debugging containers (Docker and Kubernetes).

  • Hands-on experience with cloud native architecture and with Public Cloud providers such as Google Cloud Platform (GCP) or Amazon Web Services (AWS) or Azure

  • Proven problem solving and troubleshooting skills

  • Solid understanding of design patterns OO methodology and programming (5+ Years)

  • Very good knowledge of Relational DBMS and SQL.

  • Demonstrated capacity for problem solving, synthesis, and making sound recommendations and decisions

  • Knowledge of lean and agile methodologies

  • DevOps and automation experience

Great to Have:

  • Knowledge and experience with real time communications platforms

  • Experience with infrastructure as code

  • Experience with GCP technologies such as GKE Autopilot, PubSub and container registry

  • Experience with GitHub/GitHub actions

  • Automation using scripting and other approaches  

Additional Job Description


  • Systems analysis and design, system modeling, performance modeling, integration planning and technology and component selection to ensure architectural consistency and coherence between technical and business processes;·      

  • Participate in creation of technical design documentation (e.g. Detail Design and Architecture Blueprint documents)

  • Design, code, test and debug software of high complexity running in a multi-cloud environment;

  • Provide constant feedback and suggest improvements on various areas of development, from developer tooling and CICD process to development best practices;      

  • Be involved in all aspects of the Agile project life cycle, from the initial kickoff through the

  • requirements analysis, design, development, integration and implementation;

  • Participate in DevOps and Tier3 technical support on a scheduled basis;·      

  • Create automated testing and real time alerts and monitoring dashboards in order to understand the solution better

  • Investigate, troubleshoot and fix live problems based on alerts raised by the monitoring

  • tools and issues reported by customers

  • Ability to be a strong team player and work in an environment of extreme ownership.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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