Skip to content

Logo Telus International

Training Developer - Google Ads Quality | AI Data Solutions

Basic Information

Ref Number

Req_00123370

Primary Location

Torre Pradera

Additional Locations

, Pradera West

Country

Guatemala

Work Style

On Site

Description and Requirements

As a Training Developer you will conceptualize and create content for online training and professional development courses for all the business  learning needs. In this position you can generate software simulations, integrate real-world scenarios with 3D animations, combining curriculum theory and relevant quiz questions with hands-on virtual practices and animations that increase engagement and interactivity in learning.



Main Responsibilities:


In this role, you will:


  • Assess the strengths and limitations of various content formats, styles or approaches and identify the best method to present the proposed learning goals

  • Provide estimations and meet the effort required to to complete a project

  • Collaborate with instructional designers, SMEs, to ensure the coherence of learning deliverables

  • Create, review, and/or edit a wide variety of learning content, including but not limited to: short- and long-form case studies (text-based, multimedia, and interactive), scenarios, simulations, research summaries, portraits of practice, descriptive or explanatory text accompanying visual and interactive media, video scripts, instructional guides, or notes, and assessment components (e.g., quiz questions or essay prompts)

  • Perform knowledge updates, including technical or client-provided information, within specified timelines

  • Report on the progress of logistics, training availability and participation, and any required reports



Qualifications: 

  • Experience in developing original educational content for adult learners

  • Experience in developing content for online and/or multi-media environments

  • Studies in Graphic Design, Visual Communication, Marketing and/or related course

  • Skills in proofreading and minor copy editing



Knowledge:

  • Focusing on customers, knowing my organization, managing self-development, giving support

  • Visual communication and graphic design

  • Asset creation and character design

  • Focusing on customers, knowing my organization, managing self-development, giving support

  • C1+, learning services LMS admin, google workspace



Additional Job Description

As a Training Developer you will conceptualize and create content for online training and professional development courses for all the business  learning needs. In this position you can generate software simulations, integrate real-world scenarios with 3D animations, combining curriculum theory and relevant quiz questions with hands-on virtual practices and animations that increase engagement and interactivity in learning.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Apply Now
× -