Basic Information

Ref Number

Req_00113645

Primary Location

Torre Pradera

Country

Guatemala

Job Type

Digital Solutions

Work Style

Hybrid

Description and Requirements

Here’s the impact you’ll make and what we’ll accomplish together 

Hello, Digital Solutions disrupter! Our team is looking for a SDET.  As part of this team, you will play a critical role in ensuring the quality and reliability of our software products, collaborating closely with cross-functional teams to deliver high-quality solutions to our customers


Do you enjoy solving problems in creative and disruptive projects? Do you like working with new technologies? Do you like to add value to projects with your knowledge and experience? This is your opportunity! We are ready to help you and develop the next step in your career! 



Some of our Benefits and Perks for You

  • Educational support: Udemy for Business 

  • "Work-life balance" culture and flexible schedule

  • Employee Stock Purchase Plan (ESPP)

  • Support global projects in a multicultural environment 



A Day in the Life 

  • Test Case Design: Develop detailed, clear, and comprehensive test cases based on product requirements, user stories, and design specifications.

  • Test Execution: Execute test cases across different platforms, environments, and configurations, identifying defects, documenting issues, and driving their resolution.

  • Automation: Design and implement automated test scripts to improve the efficiency and effectiveness of regression testing.

  • Defect Management: Manage the defect lifecycle, including accurate bug reporting, tracking, and verification of bug fixes.

  • Collaboration: Work closely with development, QA, and product teams to understand requirements, identify testing gaps, and ensure the highest quality standards are met.

  • Continuous Improvement: Contribute to the enhancement of testing processes, methodologies, and best practices, staying up-to-date with industry trends and emerging technologies.

  • Documentation: Create and maintain comprehensive documentation related to test cases, test plans, test results, and other testing-related artifacts.



Qualifications and Skills 

  • Minimum of 5 years of experience as a Test Engineer or similar role.

  • Strong experience in manual testing, test case design, and test execution.

  • Proficiency in test automation tools and frameworks (e.g., Cypress, Jest,  etc.).

  • Hands-on experience with scripting languages (e.g., Python, Java, etc.) for automation purposes.

  • Experience with performance testing tools (e.g., JMeter, LoadRunner) is a plus.

  • Knowledge of software development life cycle (SDLC) and agile methodologies.

  • Excellent analytical and problem-solving skills, with attention to detail.

  • Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.

  • Test framework specific to Microservices written in Typescript is a huge plus



Education/Certifications  

  • Bachelor's degree in Computer Science, Engineering, or related field is a plus.



Join our TELUS International Family

Everyone belongs to TELUS International. It doesn’t matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want and what our communities need.  From start-ups to large global brands, we deliver on all stages of customer growth and engagement. Our industry track record speaks for itself. #Happytocodehere


TELUS International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.



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Additional Job Description

Hello, Digital Solutions disrupter! Our team is looking for a SDET.  As part of this team, you will play a critical role in ensuring the quality and reliability of our software products, collaborating closely with cross-functional teams to deliver high-quality solutions to our customers.


We are looking for talented and passionate people like You! Join our team!

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.