Basic Information

Ref Number

Req_00129943

Primary Location

Cascadas

Country

El Salvador

Job Type

Support Positions

Work Style

On Site

Description and Requirements

***Applicants should be available and willing to work on-site and/or from home depending on business needs.***


Human Resources, Recruitment Analyst - TELUS International US


About the role

 

TELUS International is searching for a Recruitment Analyst IV to undertake all hiring activities, from advertising open roles to interviewing candidates and closing hires. Recruitment Analyst IV is responsible for hiring qualified people while promoting the TELUS International brand and providing a positive candidate experience.

 


Responsibilities:

  • Source candidates by using databases, platforms and social media.

  • Evaluate and screen resumes and cover letters.

  • Maintain record of interviews and recruitment activity.

  • Stay up to date with current recruiting methods.

  • Attend job fairs and careers events if needed.

  • Conduct screenings and phone interviews with candidates.

  • Partner with hiring teams for interview scheduling.

  • Proactively seek out new and alternative channels to reach potential applicants.

  • Ensure recruitment processes and interviews are carried out in a professional, structured and consistent manner across the business and ensure they are compliant with regulatory and legal requirements.

  • Participate in other HR projects when requested.

 

Skills & Requirements:

  • Schedule flexibility (Monday - Saturday)

  • Genuine interest in AI and Machine Learning.

  • Flexibility to work across multiples times zones

  • Must be able to work well independently, and as part of a team.

  • Ability to analyze new and changing scenarios and adapt sourcing strategies to meet new requirements.

  • Excellent interpersonal and communication skills.

  • Strong cross-cultural communication skills; natural, persuasive, and engaging communicator with internal and external organizational members.

  • Highly organized, and able to manage stress and handle tight deadlines.

  • Strong customer service focus.

  • Desirable qualities: flexible, creative, positive thinking, multi-tasking, proactive, and solutions-oriented.

  • Ability to work in a multi-cultural global environment.

  • Excellent English language skills; additional language skills, a plus.


Knowledge:

 
  • English - B2 (Business English) - Multilingual is a plus.

• Oral and written comprehension

• Appropriate use of language

  • Knowledge of India hiring laws is vital.

  • Excel - Intermediate

• Function (Sum , Average , Maximum, Minimum , etc. )

• Preparation and presentation graphics

• PivotTables

• Find the data value by:VLOOKUP.

• Conditional Format

  • Massive recruiting, recruiting innovative techniques, psychometric evaluations knowledge is a plus.

 

Studies & Experience:

 
  • Bachelor’s Degree, or equivalent talent management experience.

  • A minimum of 2 years of full-cycle recruiting experience in a corporate recruiting or staffing agency environment.

  • ATS experience with sourcing, tracking, and managing candidates; experience with Workday and Avature, a plus.

  • Background in linguistics or philology is a huge plus.


Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

TELUS International is searching for a Recruitment Analyst IV to undertake all hiring activities, from advertising open roles to interviewing candidates and closing hires. Recruitment Analyst IV is responsible for hiring qualified people while promoting the TELUS International brand and providing a positive candidate experience.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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