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Talent Acquisition, Recruitment Analyst (Hiring) - TELUS International El Salvador

Basic Information

Ref Number

Req_00129420

Primary Location

Cascadas

Country

El Salvador

Job Type

Support Positions

Work Style

On Site

Description and Requirements

***Applicants should be available and willing to work on-site and/or from home depending on business needs.***


Talent Acquisition, Recruitment Analyst (Hiring) - TELUS International El Salvador


 

About the role

 

Responsible for receiving, controlling, and managing the documentation submitted by the New Hires, as well as reviewing them, ensuring that the received documentation is complete and in the proper conditions to complete the physical personnel file. It is also responsible for the affiliation of employees to the Social Security System as well as for managing the opening of bank accounts. It is also responsible for completing the hiring process in the Talent Acquisition System and completing Internal reports that will help to have the information of every candidate accurately.


Responsibilities:

Provide service to the New Hires in relation to inquiries about personal documentation (Bank accounts, Social Security, AFP, etc.); receive personnel files delivered by Recruitment, make affiliations of social security to those who work for the first time and open bank accounts through the bank executive supporting and clarifying doubts about it. Manage the signature of company policies with all new hires to include it in the physical personnel file. Follow up all the groups that are in training to complete the pending documentation, working in conjunction with the trainers of the accounts and recruitment team.

Skills & Requirements:

  • Schedule flexibility

  • Customer orientation

  • Attention to details

  • Excellent interpersonal relationships

  • Teamwork

  • Organized and Proactive

  • Orientation to results

  • Ability to work under pressure

  • Ability to adapt

 

Knowledge:

  • Microsoft Office (Word, Excel, PowerPoint) - Advanced

  • Google Docs - Intermediate

  • English B1+:

• Oral and written comprehension

• Proper use of language

  • Customer Service - Advanced

  • Evolution - Desirable

  • Knowledge of Social Security Law - Intermediate

  • Knowledge of basic banking procedures

  • Knowledge in the elaboration of labor contracts and labor laws - Intermediate

 

Studies & Experience:

  • Fourth year of university studies in the careers of: Business Administration, Marketing, Psychology or related career - Desirable 

  • 6 months of experience in similar positions - Desirable


 

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity

 

Additional Job Description

Responsible for receiving, controlling, and managing the documentation submitted by the New Hires, as well as reviewing them, ensuring that the received documentation is complete and in the proper conditions to complete the physical personnel file. It is also responsible for the affiliation of employees to the Social Security System as well as for managing the opening of bank accounts. It is also responsible for completing the hiring process in the Talent Acquisition System and completing Internal reports that will help to have the information of every candidate accurately.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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