Basic Information
Ref Number
Req_00117393
Last day to apply
10-nov-2023
Primary Location
Torre Pradera
Country
Guatemala
Job Type
Support Positions
Work Style
On Site
Description and Requirements
Job Profile
Recruitment Analyst III Job Description
**Applicants should be available and willing to work on-site For a successful job application please update your contact information in your Workday profile before applying. Contact candidates to complete the evaluation process through specific tools. Provide relevant information to candidates about TELUS International and the accounts that are hiring. Contact candidates to give specific follow up through the evaluation and interview process. Guide and coordinate to applicant through the final interview stage with Operations or Client. Provide feedback about the Recruitment process of each applicant. Support different areas of the Recruitment Department. Support hiring process of the company to complete initial process for new personnel.
Recruitment Analyst III Job Description
**Applicants should be available and willing to work on-site For a successful job application please update your contact information in your Workday profile before applying. Contact candidates to complete the evaluation process through specific tools. Provide relevant information to candidates about TELUS International and the accounts that are hiring. Contact candidates to give specific follow up through the evaluation and interview process. Guide and coordinate to applicant through the final interview stage with Operations or Client. Provide feedback about the Recruitment process of each applicant. Support different areas of the Recruitment Department. Support hiring process of the company to complete initial process for new personnel.
Recruitment, Recruitment Analyst III - B - Pradera GT Last day to apply: November 10th 2023
As an Interviewing Recruitment Analyst for BPO you are responsible for overseeing the recruiting and vetting process for internal and external candidates. Our Recruiters are in charge of completing BPO requirements by contacting possible candidates who apply from various sources and assess their level of compliance with the profiles of vacant posts, according to the requirements of management positions, while promoting the benefits of working for TELUS International.
The role also involves: Assessing the applicants and conducting interviews in order to present right profiles for each requisition.
Here are the main responsibilities that BPO recruiters complete.
Contact candidates and schedule interviews with suitable candidates for seats Process and Interview candidates.
Contact candidates and schedule interviews with suitable candidates for seats Process and Interview candidates.
Validate language proficiency and diagnose technical and personal competences through automated assessment tools.
Evaluate applicants profile based on the requirements for each account that is hiring.
Recruiters are responsible for conducting initial interviews to narrow the number of potential candidates who the hiring manager will interview.
Daily Job Duties
- Screening resumes Performing in-person and phone interviews with candidates
- Administering appropriate company assessments
- Performing reference and background checks
- Coordinating interviews with the hiring managers
- Following up on the interview process status
- Maintaining relationships with both internal and external clients to ensure staffing goals are achieved Updating the information about each applicant process.
- Keep current vacancies (Accounts / departments, levels of English, schedules, etc.) knowledge.
- Participate in Meeting calibration criteria for assessing levels of English Education and different BPO profiles.
Mandatory Requirements
- English Level B2 or above
- University Degree (Psychology, Business Administration, or similar)
- Schedule flexibility
- Availability to work from site
- Skills Technical skills –web-based technology knowledge and social media to support recruiting efforts, so computer and technical skills are essential in this role
- Networking – Able to build professional relationships and have negotiation skills
- Team coordination – Be able to effectively coordinate team activities to achieve common goals Analytical thinking – Excellent analytical skills in order to examine applicant profiles to find suitable candidates for BPO positions.
- Communication skills – written and verbal communication are important in this position Autonomy - Demonstrated experience and comfort level with high-volume, full cycle recruiting with a high degree of autonomy. Knowledge
- Good Excel and/or Google Sheets knowledge English: B2 or above - a must Oral and written comprehension.
- Appropriate use of language.
- Knowledge of the operational tasks and responsibilities
- Time management and prioritization knowledge
- Education and Experience 3 years completed of studies related to Human Resources, Industrial Psychology or other similarly related discipline -
Required Experience in Massive Talent Acquisition,
Staffing Agency/Search Firm Recruiting or Human Resources - Required Strong profession-focused technical skills, including, but not limited to: CRM platforms, Applicant Tracking Systems and internet sourcing methodologies - It's a plus Experience managing BPM (Business process management tools) to manage pipeline Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Additional Job Description
As an Interviewing Recruitment Analyst for BPO, you oversee the recruiting and vetting process for internal and external candidates.
Our Recruiters are in charge of completing BPO requirements by contacting possible candidates who apply from various sources and assessing their level of compliance with the profiles of vacant posts, according to the requirements of management positions, while promoting the benefits of working for TELUS International.
The role also involves:
Assessing the applicants and conducting interviews in order to present the right profiles for each requisition. Here are the main responsibilities that BPO recruiters complete.
Our Recruiters are in charge of completing BPO requirements by contacting possible candidates who apply from various sources and assessing their level of compliance with the profiles of vacant posts, according to the requirements of management positions, while promoting the benefits of working for TELUS International.
The role also involves:
Assessing the applicants and conducting interviews in order to present the right profiles for each requisition. Here are the main responsibilities that BPO recruiters complete.
- Contact candidates and schedule interviews with suitable candidates for seats Process and Interview candidates.
- Validate language proficiency and diagnose technical and personal competencies through automated assessment tools.
- Evaluate the applicant's profile based on the requirements for each account that is hiring.
- Recruiters are responsible for conducting initial interviews to narrow the number of potential candidates whom the hiring manager will interview.
| Language Reference |
|---|
| English |
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
