Basic Information
Ref number
Req_00035085
Last day to apply
29-Dec-2022
Primary Location
Infinity Tower
Description and Requirements
If you are passionate about gaming, join our growing Game Support team in the Customer Experience (CX) industry TELUS International Bulgaria - get the job you will enjoy! A typical day:
If you have:
Does it sound like the perfect job for you? APPLY NOW!
- Be every player’s trusty advisor
- Listen and respond to gamers' queries by email
- Identify and assess customers’ needs to achieve satisfaction
If you have:
- Fluency in German and a good command of English
- Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
- Player empathy and understanding a player’s perspective when tackling their issues.
- Understanding of Player Support
- Desire to help the players as best as possible and to contribute to the team’s success
- Attractive salary
- A supportive environment that values collaboration with great energy
- Career development opportunities
- International modern working environment (Relax zones, PlayStation)
- Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office, and many others)
- Employee referral bonuses
- Supportive work-life balance policies assist and learning
Does it sound like the perfect job for you? APPLY NOW!
About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
| Required Language(s) |
|---|
| German |