Basic Information
Ref Number
Req_00141862
Last day to apply
31-Oct-2024
Primary Location
BG - Sofia - TELUS Tower
Additional Locations
BG - Sofia - Infinity Tower
Country
Bulgaria
Description and Requirements
Are you ready to take the next step in your career and achieve your next challenge?
If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
As a Project Knowledge and Training Specialist with English, you will:
- Conduct technical support training for new hires
- Lead skill enhancement and refresher courses
- Assist new hires transitioning to production
- Develop training materials and resources
- Facilitate ongoing learning sessions
- Evaluate training program effectiveness
- Collaborate with team leads to identify training needs
- Maintain training records and documentation
Requirements:
- Experience: 1+ years in a similar role
- Fluent in spoken and written English
- Proficiency in MS Office Suite/ Google Suite
- Strong knowledge of Windows operating systems
- Familiarity with Internet applications and troubleshooting
- Patience and a positive attitude
In return, we will give you:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
We care about our employees' well-being, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? Apply now!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
#LI-DNI
Additional Job Description
Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you!
| Language Reference |
|---|
| English |
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
