Basic Information

Ref Number

Req_00123436

Last day to apply

10-Jun-2024

Primary Location

AFI Building 3

Country

Romania

Job Type

Business Process Outsourcing

Work Style

On Site

Description and Requirements

For this role you will have to prove:

  • Excellent French and English communication skills
  • Availability for a full-time schedule, Monday to Friday, 21:00-05:30, work from office in Bucharest(Afi Park 3)
  • Passion for customer service
  • Ability to maintain high performance working under pressure in a fast paced environment
  • Ability to persevere through challenging customer conversations
  • Consistently achieve weekly/monthly sales targets
  • Ability to embrace and adapt to change in a continuous learning environment
  • Self-motivated and confident
  • Basic computer knowledge; Windows, Microsoft Outlook etc.
  • Minimum 1 year sales experience with set targets; outbound environment preferred
  • Experience in telecommunication industry is considered an asset
  • Understanding of wireless communication devices

Our Sales Representatives will be accountable for:

  • Performing outbound calling to new and existing wireless residential customers offering  telecommunications products and services
  • Building customer relationships by uncovering their stories, getting to know their needs and  recommending product selections they feel good about
  • Solution based selling approach → overcoming customer objections by listening, understanding,  probing, and recommending
  • Simultaneously navigating through multiple systems and tools while interacting with customers
  • Processing customers’ orders and ensuring its accuracy and completion
  • Participating in continuous training sessions and sharing best practices

We offer:

  • Competitive salary, performance bonuses and commission incentives depending on the sales volumes
  • Monthly meal tickets
  • Taxi vouchers to cover transportation after 10:00 PM
  • Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
  • Private medical subscription coverage
  • Extra health benefits: special discounts for dental care and optical services with our partners
  • Reimbursement for your public transportation subscription, after the trial period
  • Gym subscription reimbursement, after the trial period
  • Free subscription to the Bookster virtual library
  • Dedicated psychologist available for free sessions (online or face to face)
  • Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
  • Paid training and international career opportunities
  • Multilingual exposure - improve your spoken and written language skills
  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long​

Additional Job Description

Join our Super Star Sales Team with French an English!

Language Reference
English
French

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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