Basic Information
Ref Number
Last day to apply
Primary Location
Państwo
Job Type
Work Style
Description and Requirements
TA, Recruitment Team Leader - Pradera GT
Last day to apply: Friday, September 20th 2024
About the role:
The Recruitment Team Leader will be responsible for leading a team dedicated to Recruit and Select within external applicants for available job openings in a fast paced recruitment center. He/she will ensure the delivery of an efficient and effective Recruitment and Selection service to all accounts at TELUS Digital Guatemala. He/she will ensure the Recruitment and Selection service is delivered in accordance with the Service Level Agreements guaranteeing Hiring Manager’s satisfaction and a pleasant recruiting process for all applicants.
Main Responsibilities:
Deliver Recruitment and Selection services to TELUS organizations based upon managing Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and Target Hire Date (THD) maximizing efficiency, overall effectiveness and managing the team to ensure all targets are being met; oversee workload distribution & all activities undertaken by direct reports, ensuring all end-to-end Recruitment and Selection lifecycle activities are delivered meeting SLA/KPI requirements and Hiring Managers expectations.
Lead and/or contribute with Recruitment and Selection projects in coordination with other Team Leaders and Recruitment Management.
Produce ongoing reporting information and regular dashboard data, ensuring accuracy and timely production while adhering to strict deadlines for clients satisfaction but keeping in mind the installed capacity and YoY recruitment plan so workload can be balanced and delivery dates can be negotiated.
Requirements:
Schedule flexibility (Monday - Saturday)
Skills:
Analytical and Numerical Skills
Strong negotiation, communication and influencing skills
Ability to use initiative, prioritize workloads and meet set deadlines.
Demonstrate evidence of personal responsibility for achieving significant measurable improvements, at an organizational level, across a range of activities.
High degree of interpersonal skills to establish and maintain effective relationships.
Ability to work under pressure in a fast paced environment
Leadership
Team development
Creativity and innovation
Teamwork
Internal and external customer orientation
Results-driven
Detail Oriented
Project execution
Knowledge:
G-Suite - Spreadsheets - Advanced
• Function (Sum , Average , Maximum, Minimum , etc. )
• Preparation and presentation of graphics.
• PivotTables
• Find the data value by:VLOOKUP, IMPORT RANGE, IF.
• Conditional Format
English - B2 - Required
Oral and written comprehension.
Appropriate use of language.
B1 or above Language proficiency for French, German, Portuguese or Italian (Desirable)
Customer Service - Advanced
High knowledge regarding Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
Knowledge of implementing massive recruitment strategies - Required
Studies & Experience:
A related university degree or related professional qualification -Desirable
1 year experience in a Recruitment and Selection role. (including managing a high volume of requisitions). -Required
Experience of managing and leading a medium size team to deliver results within a target driven environment. -Desirable
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Additional Job Description
The Recruitment Team Leader will be responsible for leading a team dedicated to Recruit and Select within external applicants for available job openings in a fast paced recruitment center. He/she will ensure the delivery of an efficient and effective Recruitment and Selection service to all accounts at TELUS Digital Guatemala. He/she will ensure the Recruitment and Selection service is delivered in accordance with the Service Level Agreements guaranteeing Hiring Manager’s satisfaction and a pleasant recruiting process for all applicants.
EEO Statement
