Basic Information
Ref Number
Primary Location
Państwo
Job Type
Work Style
Salary range
Description and Requirements
WORK LOCATION: Onsite location in Los Angeles, CA
WORK SCHEDULE: Mon-Fri, 8 hours per day
JOB STATUS: Full-time, Temporary
START DATE: September 23, 2024
END DATE: December 21, 2024
Rate: $25/hour
Objective
The Intake Coordinator is expected to interact directly with participants upon their arrival onsite and will be responsible for participant intake. The Intake Coordinator will report to the Site Manager and training will be provided before the start of data collection. Sessions occur in Los Angeles, CA.
Responsibilities:
Welcome participants to the job location
Instruct and support participants throughout their time at the job location
Track participant appointments
Ensure participants’ satisfaction
Foresee logistic challenges and solve them proactively
Report and escalate to management as needed
Track data in spreadsheets using Google Sheet/Excel experience
Coordinate project activities with team members as needed
Cooperate and report regularly to Program Manager, Project Managers and other team members
Minimum Requirements
- Familiarity with iOS and Mac OS
- Customer service experience
- Able to commit to a weekly schedule for the duration of the project
- Ability to interact professionally with project participants
- Experience with progress tracking and reporting, comfortable with Excel or Sheets
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment , including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Additional Job Description
EEO Statement